FactorySpecs is operated by FactorySpecs Ltd, registered in England. For GDPR purposes, we are the data controller for personal data processed through this Service.
Contact: hello@factoryspecs.co.uk
Account data: When you register, we collect your email address and a hashed (one-way encrypted) version of your password. We never store your password in plain text.
Payment data: If you purchase a report or credit pack, payment is processed by Stripe. We receive confirmation of payment, your email address, and transaction amount. We do not receive, process, or store your card number, expiry date, or CVV. Stripe's privacy policy applies to payment processing.
Usage data: We log the vehicle registration plates you search, the date and time of each search, the report type, and the number of credits used. This is used to deliver the Service, operate the credit system, and monitor for abuse.
Technical data: Standard server logs may record your IP address and browser type. These are not linked to your account and are retained for a maximum of 30 days.
Analytics data: We use Google Analytics to collect anonymised data about how visitors use the site, including pages visited, time on site, and referral source. This data is aggregated and cannot identify you personally. We also use Google Ads conversion tracking to measure the effectiveness of our advertising.
What we do NOT collect: We do not collect precise location data, biometric data, or any special category personal data. We do not store payment card details.
We do not use your data for automated profiling, behavioural advertising, or any purpose beyond operating this Service.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
To operate the Service, your vehicle lookup requests are processed by our data providers. These requests contain vehicle registration numbers or VINs only, not your name or email address.
We use the following sub-processors:
We retain your account data and search history for as long as your account is active. If you delete your account or request erasure, your data will be permanently deleted within 30 days. Payment records may be retained for up to 7 years as required by UK tax law.
As a UK/EU data subject, you have the right to:
To exercise any of these rights, email hello@factoryspecs.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
We use the following cookies:
Strictly necessary (always active):
Analytics and advertising (require consent):
You can withdraw cookie consent at any time by clearing your browser cookies or using your browser's privacy settings.
Some of our sub-processors (Google, Stripe) may process data outside the UK/EEA. Where this occurs, appropriate safeguards are in place including Standard Contractual Clauses and/or adequacy decisions.
Your password is stored as a one-way hash. We cannot recover it. All data is transmitted over HTTPS. Payment processing is handled entirely by Stripe, a PCI DSS Level 1 certified provider. However, no system is completely secure and we cannot guarantee absolute security.
This Service is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has registered, please contact us and we will delete the account immediately.
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The "Effective" date at the top of this page will always reflect the most recent version.
Also see our Terms of Use